Case Studies

Proof, in production.

Operator identities are protected — real names and full numbers are shared on reference calls with qualified prospects.

Sweepstakes Casino

Sweepstakes operator relaunch: from fragmented stack to one platform

A live US sweepstakes brand migrated from a three-vendor stack to Obsidian Lab — players, balances, and history intact — and grew revenue 64% in the first quarter post-migration.

Challenge: The operator ran a lobby from one vendor, wallet from another, and CRM from a third. Reconciliation consumed a full-time role, promotional abuse leaked margin, and every feature request died between vendors.

Solution: Phased migration onto the unified platform: dual-currency wallet, aggregated content plus sweeps-compatible originals, CRM automation, and the anti-fraud engine — with zero unplanned downtime during cutover.

We stopped managing vendors and started managing our business. The migration was the least dramatic thing we did all year.

COO, US sweepstakes operator (name shared on reference calls)
+64%90-day revenue lift
+64% revenue in the first 90 days post-migration
Reconciliation workload eliminated — one ledger
Promotional abuse losses cut by double digits via anti-fraud rules
Feature turnaround moved from quarters to weeks

Skill Games / Land-Based

Land-based skill route: connected kiosks and one dashboard

A multi-state amusement route operator connected its skill-game fleet to Obsidian's IoT layer — real-time revenue reporting across locations and a path to online play.

Challenge: Dozens of locations, cash reconciliation by spreadsheet, and no player identity across the route. Revenue reporting lagged weeks behind reality and shrinkage was invisible.

Solution: Certified skill titles from the Obsidian studio on connected cabinets, kiosk-based player registration and wallet loading, and a route dashboard reporting revenue, status, and service needs in real time.

3xroute revenue visibility
Real-time revenue visibility across every location
Player identity linked floor-to-phone for future online play
Service dispatch driven by device telemetry, not phone calls
Lab-certified titles operating in regulated state markets

Platform Proof

BoomLink.mobi: the stack proving itself in public

Our own B2C proof-of-concept runs the exact platform clients launch on — real players, real payments, real compliance obligations, inspectable by anyone.

Challenge: Every provider claims their platform works. Almost none operate it themselves under production pressure, which is why operator pain surprises them.

Solution: We run BoomLink.mobi on the same PAM, wallet, CRM, and game stack we sell — every release ships to ourselves first, and every operational lesson feeds the roadmap.

It's not the flagship. It's the evidence.

Obsidian Lab founding team
Livein production today
Registration → purchase → retention flows running end to end
The same infrastructure and lobby engine clients brand as their own
Operational learnings converted into platform features monthly
Public, inspectable proof — not a demo environment

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